How Long Does It Take Fashion Nova To Process

I need to know do they really do 2 day shipping? Also, do the clothes look like they do online? I ordered from them and found it weird that no one answers their phone. The call just bounces to another answering service. Are they even legit?

29 Answers

4 years ago

No! They are not legit. Please don't listen to what the other two ladies have said. They are probably being paid off by the company or something. I ordered $147 worth of merchandise from them on June 13th. It is now the 28th, and I have YET to get an email stating that my items have shipped. You will never speak to a human if you call customer service. So essentially, once they have your hard-earned money, they feel they can treat you however they wish. If I lived in Cali, I'd drive to one of their stores and go the hell off
4 years ago

This is the second time I've had an issue with Fashion Nova. The first time they handled the situation by issuing me credit for a package that showed it had shipped but never moved from the warehouse. This time they are being asses and not responding with information that solely pertains to my situation but rather giving me generic answers that seem computer generated. I have an order that is well over $100 and they think i'm just suppose to wait until they feel like talking to me!! NO WAY!!!
3 years ago

I love their clothes. They look and fit as described. I'm short and very curvy and get my true size and it still fit my behind and my waist. Love their clothes absolutely....HOWEVER.... I have ordered items and received them in 2-3 days max. But this month (October) I have two orders that are in "processing" and it has been well over 7 days. I met the minimum for free 2-day shipping. However my order is still just pending and labeled "unfulfilled." I thought it was because I had shoes but I've ordered shoes before and they came separate but within a day of the clothes. I emailed the customer service and I received a response (seemed very generic). I have been corresponding with that same rep since and every day it's a new excuse. High volume, etc. They refuse to cancel the order. I have $200 tied up in them right now and a pending vacation. If my items aren't here by Thursday I'm contacting my bank for a refund. This is ridiculous.
3 years ago

Hi,I'm from LA where they have several stores so I get my stuff in person . I ended up ordering stuff online cuz that's where they have items on sale ,first time everything was ok , just recently I ordered again and I never received my $160 package ..The package never moved from the Ontrac warehouse.FashionNova did not take responsibility neither did the shipping company so I ended up calling my bank ( after 2weeks of still not receiving my stuff) and I filed a claim with Wells Fargo . They refunded the money back and I won the case. Just yesterday I ordered some stuff although I'm scared to do that but let's see if it gets here this time. Almost all my outfits r from them btw and yes everything is like on the site and material and quality is amazing . So yeah I rather just go to the store , for sale stuff I go online
4 years ago

Legit?, yes The two day shipping would be nice. But yea, I've never received my orders in two days. Also that phone line should be disconnected, no one I mean no one ever answers it or returns a message. This company has very nice items that are decent quality. Be sure to read the reviews and you should be okay. Cross your fingers that you get your order too.... However, customer service is deplorable!!!!

How Long Does It Take Fashion Nova To Process

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